What is the Emergency Medical Center?
Ajou University Hospital has an emergency medical system that can respond to all emergency situations 24 hours a day. Designated as the regional emergency medical center of the Southern Gyeonggi region, Ajou University Hospital is playing the central role of emergency medical system in various emergency situations that occur within local society.
Emergency treatment procedure
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Application
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Mother
- Decision of hospitalization
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Newborn
- Decision of hospitalization
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Mother
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Triage
- New patient zone
- Adult zone
- Pediatric zone
- Isolation zone
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Treatment
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Hospitalization/
surgery - Fill out hospitalization agreement form
- Entrance of hospital room
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Hospitalization/
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- Decision of discharge
- Payment
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Medication/
prescription - Return home
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- Decision of transfer
- Payment
- Transfer
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Triage
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1. Application
After filling out and submitting the treatment request form to the screening center (emergency administration window), receive and submit the ER application to the nurse at the new patient zone.
2. Triage
- The emergency medicine doctor or nurse performs triage using the Korean Triage and Acuity Scale (KTAS) according to the symptoms and vital signs.
- Required emergency treatments may be performed at the same time depending on the patient's condition.
- The treatment zone is determined for hospitalization according to the KTAS grade.
3. Treatment
- According to the Korean Triage and Acuity Scale (KTAS) grade, the emergency medicine doctor in charge of the treatment zone starts the treatment.
- Emergency medicine specialists and pediatric emergency specialists are stationed 24 hours a day at the Emergency Medical Center, and the priority of treatments is determined for emergency patients with high triage regardless of the time of application.
- Examinations, tests, and treatments may be performed while administering the required emergency treatments depending on the patient’s condition.
- For cases wherein specialized treatment is required according to the examination and test results, collaborative treatment is requested to the relevant department. If collaborative treatment is required, more time may be required for treatment.
4. Hospitalization
If hospital treatment or emergency surgery is required, the hospitalization decision is issued, and the hospital room is assigned after filling out the hospitalization agreement form and required documents at the administration team (emergency administration window).
5. Discharge, transfer
- After the treatment is complete, discharge is possible or other treatments can be received through transfer to the proper medical institution following the nurse's guidance.
- If transfer to another medical institution is required, please request the nurse to issue copies of the doctor's note and test results.
Notification of emergency medical expenses
- According to Article 2 of the Emergency Medical Services Act and Enforcement Rules, all patients visiting the ER must pay emergency medical management fees.
- Patients not showing emergency symptoms are classified as non-emergency cases, and all expenses are claimed by personal payment.
- The rate of personal payment of treatment fees may vary depending on the Korean Triage and Acuity Scale (KTAS), ER bed assignment, and final treatment results.
Emergency symptoms of emergency patients | Emergency symptoms equivalent to emergency patients |
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Severe dehydration | Consciousness disorder, dizziness |
Acute consciousness disorder | Acute abdominal pain |
Acute neurological abnormalities | Fracture, trauma, or dislocation |
Symptoms requiring cardiopulmonary resuscitation | Dyspnea, hyperpnea |
Acute dyspnea | Burn |
Acute chest pain due to heart diseases | Pediatric convulsion |
Palpitations and dysrhythmias | High fever in children below 8 years old (38 degrees or higher, limited to night-time/holidays) |
Overdose or addition of drugs, alcohol or other substance | Vascular injury |
Shock | Other symptoms requiring emergency surgery |
Acute metabolism disorder (liver failure, kidney failure, diabetes, etc.) | Dysuresia |
Acute abdominal pain requiring open surgery (acute peritonitis, intestinal obstruction, acute pancreatitis, etc.) | Symptoms requiring gynecological tests or treatments due to childbirth or sexual assault |
Broad burn (18% or wider) | Patients requiring ablation of foreign substances in ear, eye, anus, etc |
Penetrating wound | |
Open, multiple fractures or femoral spine fracture | |
Blood vessel injury with possibility of limb amputation | |
Patients requiring emergency surgery with general anesthesia | |
Multiple trauma | |
Head or neck damage with nausea or consciousness disorder symptoms | |
Pediatric convulsive disorder | |
Continuous hemoptysis | |
Unstopping bleeding | |
Acute gastrointestinal bleeding | |
Eye damage due to chemicals | |
Acute vision loss | |
Allergic reaction accompanied with facial edema | |
Mental disorder with risk of harming oneself or others | |
DOA patient |
Department of specialist at ER on call
Department of specialist at ER on call | ||||
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Internal Medicine Department | Surgery Department | Obstetrics and Gynecology Department | Pediatrics Department | Orthopedic Surgery Department |
Neurosurgery Department | Thoracic Surgery Department | Anesthesiology and Pain Medicine Department | Neurology Department | Radiology Department |
Management of valuables
- Please be mindful of your valuables to prevent theft or loss.
- Please use the B3 storage if necessary. The hospital is not responsible for lost valuables.
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Inquiry for using ER
- Emergency Medical Center information : 031-219-7777
- Application/payment inquiry : 031-219-7700, 7770